Contact information

Contact Information

1. Business Information

  • Business owner: Kierra Ja Nique Dennis (sole proprietor)
  • Trading name: Oryon Wear
  • Business address: 2661 Morningside Dr, Mobile, AL 36605-5233, United States
  • Website: oryonwear.com
  • Customer support email: contact@oryonwear.com

2. Customer Support

Whether you have a question about your order, a product, a return, or anything else — we're here to help.

Email (preferred channel):
contact@oryonwear.com
We aim to respond to all inquiries within a maximum of 2 business days.

Contact form:
Available at oryonwear.com. Please include your full name, email address, order number (if applicable), and a clear description of your inquiry.

Oryon Wear does not currently offer telephone support.

3. Support Hours

  • Monday to Friday: 9:00 AM – 6:00 PM (Central Time)
  • Weekends and US public holidays: closed — messages received will be answered the next business day

4. Formal Complaints

To submit a formal complaint, please email contact@oryonwear.com with the subject line "Formal Complaint". Include a full description of the issue, your order number, and the outcome you are seeking.

We will acknowledge receipt within 2 business days and aim to provide a full response within 30 calendar days.

5. Privacy Requests

To exercise your privacy rights (such as access, correction, or deletion of your personal information), please contact us:

  • Email: contact@oryonwear.com
  • Subject line: "Data Rights Request"
  • Include: your full name and the specific request you wish to make

We will respond within the timeframe required by applicable law.